Could it be cancer? New advice line launched

St Helens Hospital has launched a new advice line for those worried about cancer symptoms

A new advice line is set to be launched this week to offer advice and rapid access to those who are experiencing symptoms they’re worried may be cancer.

St Helens and Knowsley Teaching Hospitals NHS Trust has set up a telephone call centre for people to speak directly to a specialist nurse who can discuss the symptoms and offer advice on the next steps to take.

John McCabe, Consultant Surgeon said: “We want to hear from you if you are worried. It is vital that during the Coronavirus pandemic we don’t ignore symptoms that may be a sign of something that needs urgent attention. Cancer services are still going ahead at our hospitals and we want to make sure that people are having the tests they need and any treatment required as soon as possible.”

You can ring the advice line on 01744 646 222, Monday to Friday, 09:00-17:00.

If they think you need to see a specialist quickly or have some tests, they will organise that for you. If they think that you don’t need to see a specialist, or have tests, they may recommend you contact your GP or will make an appointment for you.

Pat Gillis, Cancer Services Manager said: “It is natural that during these times people are concerned about going to a hospital or to their GP surgery, but it is really important that people don’t delay seeking help. If you call our specialist nurses they can offer reassurance and make sure people are getting the help and support they need as soon as possible.

If you do need appointments with our hospital specialists, appointments will be given for either a telephone chat, video call or we may suggest you need a face to face appointment. If you do need to come into hospital, then every precaution is being made to ensure the safety of our patients.”