Patient Services


It is the policy of the practice to identify and support carers.


A carer is anyone, irrespective of age whose life is in someway affected because they need to take resonsibility for the care of a person who has a mental problem, a learning disability, is elderly and frail or whose health is impaired. This includes the parents of a child with a disability (parent carer). Carers do not get paid and can be of any age, sex. They can be from any background, culture or community. They can be family members, neighbours or friends. Some carers may care for more than one person. Many people who support others do not even realise they are carers.

Supporting Carers

We try to identify carers by various means. This includes asking newly registered patients, via information and links on this website, via notices in the surgeries, opportunistically during consultations, via our reception stoff who may know patients who are carers or have carers e.g patients who regularly collect prescriptions or messages for other patients of the practice


Once a carer is identified, a note is added to that patient's computerised records stating that they are a carer and also to the the records of the cared for person. If the carer requires referral to Social Services then the GP / Nurse will arrange this. The practice will refer to the carer to the appropriate carers centre with the agreement of the carer. Click on the link below to be redirected to the website of the appropriate carers centre:


St Helens Carers

Wigan Carers

Social Services

Social Services may be able to help you with the following

  • Meals on Wheels
  • Respite Care
  • Day Care
  • Aids & Adaptations for the Disabled
  • Home Care
  • Home Help
  • Social Work Assessments
  • Welfare Rights Advice

Telephone your local Social Services Department for further information:


St Helens Social Services Department Customet Support on 01744 456600

Wigan Social Services Department Central Duty Team on 01942 828777

Do you feel you should be on our carer's register?

Your form message has been successfully sent.

You have entered the following data:

Contact form

Please correct your input in the following fields:
Error while sending the form. Please try again later.

Note: Fields marked with * are required

How to contact us

Billinge Medical Practice

The Surgery

Recreation Drive 





01744 892205


Also at

Orrell Surgery

58 Church Street






01695 622982

Print Print | Sitemap
Billinge Medical Practice