It is the policy of the practice to identify and support carers.
A carer is anyone, irrespective of age whose life is in someway affected because they need to take resonsibility for the care of a person who has a mental problem, a learning disability, is elderly and frail or whose health is impaired. This includes the parents of a child with a disability (parent carer). Carers do not get paid and can be of any age, sex. They can be from any background, culture or community. They can be family members, neighbours or friends. Some carers may care for more than one person. Many people who support others do not even realise they are carers.
We try to identify carers by various means. This includes asking newly registered patients, via information and links on this website, via notices in the surgeries, opportunistically during consultations, via our reception stoff who may know patients who are carers or have carers e.g patients who regularly collect prescriptions or messages for other patients of the practice
Once a carer is identified, a note is added to that patient's computerised records stating that they are a carer and also to the the records of the cared for person. If the carer requires referral to Social Services then the GP / Nurse will arrange this. The practice will refer to the carer to the appropriate carers centre with the agreement of the carer. Click on the link below to be redirected to the website of the appropriate carers centre:
Social Services may be able to help you with the following
Telephone your local Social Services Department for further information:
St Helens Social Services Department Customet Support on 01744 456600
Wigan Social Services Department Central Duty Team on 01942 828777
Billinge Medical Practice
58 Church Street